Caring for the needs of the customer is the surviving factor for a consumer durable company, especially in a scenario where many players exist. A consumer will certainly look for the best when buying a product. The wise consumer will conduct enough research, compare items, and accordingly choose the one that is the best. Here it is not only product selling but also offering excellent and timely after sales service support that matters. Eureka Forbes in India stays one step ahead in this regard. This company has maintained a relationship for life with its consumers for over 30 years now. Just dial the Eureka Forbes customer care number to place a complaint or a request for after sales support. You will not only be responded courteously by the customer care executives no matter how you interact but also receive trained technicians right at your doorsteps within 24 hours. The time limit may go up if you are far away from the service centre but you will be notified about the same in advance. 3988 3333 is the Eureka Forbes customer care number accessible round the clock. Eureka Forbes in India has 1800 plus service centres employing over 5800 trained technicians.
Tuesday, January 22, 2013
Thursday, December 6, 2012
Eureka Forbes Customer Care - Going The Extra Mile For Excellent Customer Support
Those of you buddies using Eureka Forbes products must have all had an experience interacting with the Eureka Forbes customer care executives. They are indeed very polite people, always ready to solve queries, listen to complaints, respond with attention, suggesting solutions, and promising service support within a specified time frame. Do you know you can also reach Eureka Forbes customer care executives online at www.eurekaforbes.com. Many of you buddies must have already been availing online support benefits. Of course, even at the dedicated ‘service request’ page at www.eurekaforbes.com you will be advised to dial the customer care number, i.e. 3988 3333 for immediate assistance.
The company endeavors not to leave any scope for grievance for the consumers when it comes to providing service support. This is the reason why it has dedicated a page for consumers to post their grievances or unresolved requests, if any, step by step. You can follow every consecutive step depending on your satisfaction levels. After sales is an integral part of consumer durable products. Eureka Forbes has a service centre for 80 percent of its consumers within a radius of 5 km. In total, there are 1100 service centres from where 5800 trained technicians operate.
The company endeavors not to leave any scope for grievance for the consumers when it comes to providing service support. This is the reason why it has dedicated a page for consumers to post their grievances or unresolved requests, if any, step by step. You can follow every consecutive step depending on your satisfaction levels. After sales is an integral part of consumer durable products. Eureka Forbes has a service centre for 80 percent of its consumers within a radius of 5 km. In total, there are 1100 service centres from where 5800 trained technicians operate.
Monday, November 5, 2012
Drink Safe Water – Stay Healthy
The process of water purification removes contaminants from the
tap or raw from of water to give your water that is pure and safe enough for
our consumption as well as for any industrial use. A lot of these contaminants
could be dangerous for our body but depending upon the required quality
standards, some of these are filtered and removed in order to improve the
smell, appearance and the taste of water. Today, around 80% diseases are transported
by water, thus using the best water filter would be a smart step towards prevention of various health hazards
caused by the consumption of contaminated water.
The water purifiers by Eureka Forbes have been created by keeping the latest technology in mind; that treats water for existent and known impurities. Their official website has a detailed list of the different water purifiers, along with their specifications and features, which will help you in taking a smart decision. If you wish, you could also easily place a home demo request on the website for your preferred water filter model or can purchase the same online.
The water purifiers by Eureka Forbes have been created by keeping the latest technology in mind; that treats water for existent and known impurities. Their official website has a detailed list of the different water purifiers, along with their specifications and features, which will help you in taking a smart decision. If you wish, you could also easily place a home demo request on the website for your preferred water filter model or can purchase the same online.
Eureka Forbes India presence has been very well established; thus if you have any queries about the product or service, you can always reach them on their official website as well as at customercare@eurekaforbes.com .
Monday, October 22, 2012
Eureka Forbes And Its Customer Service
How do you define good
customer care? It is all about satisfying the customers, retaining them, and maintaining
a long term relationship. It is about making them happy every time they happen
to get in touch with the company executives in terms of solving inquiries,
placing orders, placing complaints or requesting for after sales service
support. This is what Eureka Forbes customer care is all about. No wonder
millions of users that the company has pass positive feedback about products
and service support to others, thus generating goodwill and increasing the
consumer count significantly.
Eurekaforbes cares for the
consumer, making its products available via direct sales and at retail outlets
under different brands. When we speak about direct sales, i.e. availability of
products at the consumers’ doorsteps, Eureka Forbes has a robust sales force of
8000 executives who operate across 550 towns and cities in India. When it
comes to availability in retail outlets, Eurekaforbes has a channel
encompassing over 15,000 dealers across 1800 plus cities and towns in the
country. For providing prompt service support, this company has 1100 service centers attended by 5800 plus trained technicians. 3988 3333 is the EurekaForbes customer care number accessible round the clock.
Tuesday, October 9, 2012
The Eureka Forbes Ltd. Impression
It is not only with products
that consumer durable companies garner trust and build sustaining statures for
themselves in the market. Service support and caring for the customer at every
step also holds equal importance. Eureka Forbes Ltd. is a company trusted by
over 40 million consumers for its products encompassing water purifiers, vacuum
cleaners, air purifiers, security systems, fire extinguishers, and solar lamps and the count of users is only increasing at a fast pace by the day. No wonder
Eureka Forbes in India
is a household name! This company has a wide market reach. It has a direct
sales force of 8000 professionals operating in 550 towns/cities across the
country.
When it comes to consumer
channel, Eureka Forbes in India
has over 15,000 dealers across 1800+ cities and towns. And when it comes to
service support, 5800 plus trained technicians visit 25,000 kitchens daily! It
has 1100 service centers across the country with 80 percent of the consumers
having a centre within a 5 km radius. For delivering better service, this
company has customer response centers in every city including Bangalore. Eureka Forbes in Bangalore has a vast pool of consumers;
hence, you will come across 13 customer response centers here.
Wednesday, October 3, 2012
Water Filter Service Support From Eureka Forbes in India
Are you using a water filter
from Eureka Forbes in India?
Regular maintenance support for your appliance is a must. There are few technicalities
associated with your appliance which can be fixed only by the company’s authorized
technician. Sign up for service support at the ‘Service Request’ link at Eureka Forbes.com,
the Eureka Forbes India
corporate site. You will have to fill the form with details like category,
product, name, address, etc. at the related page. By signing up and submitting
the form, you readily agree to being contacted through phone, email, sms or
personal visit by the company’s trained technician.
You can alternatively always
reach customer care executives for placing service requests related to your
Eureka Forbes water filter. All you need to do is dial the company’s customer
care number. It is 3988 3333, accessible round the clock.
When do you generally require
service support? It is not only when a problem show up that you should avail
service. There are other factors that you should consider as well. For example,
if the life of the filters is over or if they get clogged or damaged before
their expiry, you should request for support. It is drinking pure water that
matters.
Monday, July 23, 2012
Responding to service support
What is given prime consideration by many a buyer when buying a consumer durable appliance such as water purifier or vacuum cleaner is the after sales service aspect. All appliances, no matter which brands they represent, show up some technical problem some time or the other. It can be during or beyond their warranty period. And it is the manufacturer that provides maintenance and service support. But not every company keeps its promise of providing prompt and efficient after sales service support. One company that has always kept its promise in this aspect is Eureka Forbes. Eureka Forbes customer care executives are coordinating, cooperative, polite and are always ready to attend to the customers’ requests. The company runs a helpline number that is accessible round the clock. Come a problem of your appliance; all you need to do is dial this Eureka Forbes customer care number. It is 3988 3333.
Eureka Forbes also runs a dedicated page for online service support at its corporate site www.eurekaforbes.com. It is a five step process. If you are satisfied with the response and services offered at the first step itself, you need not proceed with the second step. Customer feedback can also be posted at www.eurekaforbes.com.
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