Monday, July 23, 2012

Responding to service support


What is given prime consideration by many a buyer when buying a consumer durable appliance such as water purifier or vacuum cleaner is the after sales service aspect. All appliances, no matter which brands they represent, show up some technical problem some time or the other. It can be during or beyond their warranty period. And it is the manufacturer that provides maintenance and service support. But not every company keeps its promise of providing prompt and efficient after sales service support. One company that has always kept its promise in this aspect is Eureka Forbes. Eureka Forbes customer care executives are coordinating, cooperative, polite and are always ready to attend to the customers’ requests. The company runs a helpline number that is accessible round the clock. Come a problem of your appliance; all you need to do is dial this Eureka Forbes customer care number. It is 3988 3333.

Eureka Forbes also runs a dedicated page for online service support at its corporate site www.eurekaforbes.com. It is a five step process. If you are satisfied with the response and services offered at the first step itself, you need not proceed with the second step. Customer feedback can also be posted at www.eurekaforbes.com.

Monday, May 28, 2012

Two decades of the Eureka Forbes experience


You are reading my post because you may be a Eureka Forbes product user or you may be conducting some research to buy this company’s products. It has been for two decades that we have been users of this company’s water purifiers and vacuum cleaners. Well, do not be driven by the notion that we have been using the same systems for such a long time. You do need to keep pace with technology! The first product was an Aquaguard that we got installed in our kitchen. We changed it after ten years. It is now the third purifier and vacuum cleaner that we are using. Thanks to information displayed about each product at eurekaforbes.com. Moreover, Eureka Forbes customer care executives are very cooperative and polite in sharing information about the products in detail. If you buddies want to know anything about this company’s products, just visit eurekaforbes.com. For more information, dial 3988 3333, the Eureka Forbes customer care number, accessible round the clock.

It is not only the quality, technology, and innovative features incorporated in the products that have made us a fan of Eureka Forbes. We have always received prompt and excellent after sales service support, whenever we needed it.

Friday, May 18, 2012

Exceptional consumer responsiveness


Exceptional responsiveness – this is what Eureka Forbes in India is recognized for. The company believes in maintaining enduring relationships with its consumers. The relationship doesn’t end with just selling of the products; it is in fact the beginning. To ensure that the products function well, the company provides maintenance and service support whenever the consumers need it. 3988 3333 is the Eureka Forbes customer care number accessible round the clock. In case any anomaly is detected in the product or if maintenance is required for its smooth functioning, all that the consumer needs to do is dial the Eureka Forbes customer care number. Prompt response is assured.

Eureka Forbes in India has over 1800 service centres. The count is increasing by the year. Over 5800 trained technicians are on their toes to cater to the consumers. They fix problems of the products at the consumers’ home on time. At least 25,000 kitchen visits for servicing of water purifiers are made by the customer care executives daily. Eureka Forbes in India provides a service centre within a 5 km radius of its products for 80 percent of its consumers. The objective behind this is providing timely support when the consumer needs it.

Monday, May 14, 2012

Satisfaction related to customer care services


If you are not satisfied with Eureka Forbes customer care services over the phone, visit the ‘Log a Service Request’ section exhibited in the dropdown of ‘Service Request’ link on the top panel of the homepage of eurekaforbes.com. Here you can follow a step-by-step process. The ultimate objective of following the process is getting complaints resolved to the consumer’s satisfaction. It is the ‘Eurosmile’ initiative dedicated towards putting customers first by attending to their requests and complaints satisfactorily. Of course, for quick servicing of the company’s products, it is dialing the Eureka Forbes customer care number, i.e. 3988 3333 that will well serve your purpose. Generally, it is within 24 hours that trained executives turn up at the consumers’ doorsteps when a request is placed. In case if the consumer is not satisfied with the response or has not yet been responded then the step-by-step process is to be followed.

Eurekaforbes.com is a storehouse of information for the company’s complete range of products not to mention about the company, technology incorporated, endorsement of certifications, corporate social responsibility, and more. At this corporate site, you can view image, description, features, and technical specifications of each product that the company deals in.

Tuesday, March 27, 2012

Customer response centres of Eureka Forbes in Bangalore

Looking for a Eureka Forbes Bangalore centre? So, you are a resident of Bangalore and you have been using this company’s products for quite some time. And you want to get in touch with the company’s executives directly. It is not only Eureka Forbes Bangalore but also all centres in all cities where the company has a presence are displayed at www.eurekaforbes.com. This site is a storehouse of information about the A-Z of the company and its products. Here, you can also read about the quality certifications endorsed, technology incorporated, its corporate social responsibility, and related paraphernalia. At www.eurekaforbes.com, detailed description, features, image, technical specifications, and price of every product developed and marketed are featured.

Eureka Forbes in Bangalore does not have a single centre. There are at least thirteen centres located at Tumkur Road, Jaynagar, Kudlu, Palace Road, Ganganagar, Singasandra, Rajajinagar, Kormangala, Sanjaynagar, Uttarahalli, Benganahalli, Magadi Main Road, and White field Road. The count of customer response and service centres is only increasing with the increasing demand from users. In no time will you find the number of centres in Bangalore and across the country increasing.

3988 3333 is the single number, accessible 24 X 7 for all branches, customer response centres, and service centres of Eureka Forbes. Related to service requests, if dialing the aforesaid number does not serve your purpose, you may visit www.eurekaforbes.com and complain your problem online. It is a step by step process, designed by the company so that no scope is left for grievance.

Friday, March 23, 2012

Customer care, products, and company feat

Customer care is the backbone of any consumer durable products company. Imagine telecommunication and internet not yet invented yet; the world would have been a difficult place to live in. The easy communication happening today would have been a far fetched affair and companies would not have easily reached consumers.

Want to know about Eureka Forbes customer care? Visit eurekaforbes.com. Eureka Forbes has, in its kitty, a huge range of products in segments ranging from water purifiers, vacuum cleaners to air purification systems, security products, and solar lighting. Each product exhibits innovation. If you go through the pages on technology incorporated and global certifications endorsed, at eurekaforbes.com, you will come to know that each product is developed after years of research. And then detailed information on every product including images, price tags, description, features, and technical specifications are displayed at eurekaforbes.com, making it easy for consumers to take informed buying decisions. Few of the products can be booked online.

  • Eureka Forbes customer care number for product info, FAQs, order requests, after sales service support: 3988 3333 (accessible 24 X 7).
  • Home demo requests via SMS: "AGD" or "ECV" to 566775.

What consumers say about Eureka Forbes customer care executives that they are courteous and that they respond to requests and complaints fast is proved by the increasing customer base. Had the products not been up to the mark, had the customer care executives not fast-responsive, the feat that the company has achieved today would not have happened.

Monday, March 12, 2012

Eureka Forbes India and customer care

Do you know 80 percent of Eureka Forbes India customers have a service centre within a 5 km radius? Yes, there are over 1,800 service centres from where 5800 company trained technicians operate, visiting the customers’ doorsteps. At least 25,000 kitchens across the country are visited daily! Eureka Forbes in India has maintained this relationship for 30+ years now. To attend promptly to the customers’ service requests, Eureka Forbes in India has added service centres one after another. Only some time ago there were 1500 service and in no time another 300 have been added. The count is only increasing by the day given the increasing count of users and service demand. No wonder you will soon come across over 2000 Eureka Forbes India service centres and more across the length and breadth.

Eureka Forbes customer care executives are always ready to courteously respond to every call. 3988 3333 is the Eureka Forbes customer care number accessible round the clock. This is the number that you can dial for any enquiry, placing demo requests, order requests, complaining, requesting for after sales service support, and more. Eureka Forbes India never leaves any scope for grievance. Call centres, Eureka Forbes customer care representatives, and mobile service vans ensure that the needs of customers are cared for. It is caring for the needs of the customers that have led the company to understand the market better and fulfill the exact needs of people at large. No wonder Eureka Forbes is today a market leader!