Monday, March 22, 2010

Customer care service by Eureka Forbes

A home products or consumer goods company carves a niche in the market when customers are satisfied. The satisfaction of the customer leads to increase in the sales of the products, contributing to the growth and expansion of the company. In the home products segment in India and Asia, it is Eureka Forbes that is ruling the roost. Besides developing user-friendly and innovative products like water purifiers, vacuum cleaners, air purifiers, etc., it is customer service that the company lays great emphasis on. The Eureka Forbes customer care service department is committed to attend to the customers’ needs and complaints excellently, leaving no room for any grievance. Maximizing customer satisfaction is the company’s objective which is given prime consideration.

Furthermore, it depends on how well the product or customer service provided matches customer needs and the effectiveness and consistency in fulfilling orders on time. The friendliness, professionalism, and expertise of the customer care executives in interacting and keeping customers informed also matter. Customer service is all about keeping the customers satisfied whether it is addressing complaints, attending to queries, and the like. Reviews published on the web corroborate the excellence in Eureka Forbes customer service.

You can reach the customer care executives at 39883333. At this single number Eureka Forbes helpline source, executives will cater to your complaints and requirements; prompt service is what you can expect from the company.

Friday, March 12, 2010

Is Eureka Forbes RO worth buying?

Buddies if I say water is life, you will certainly agree with me. You won’t believe me if I affirm that most of the common diseases we suffer from are water borne. I had once suffered from typhoid and was hospitalized for more than a week. The recovery period seemed too tough for me. I lost almost 10 kgs, had to take leave from office for a month and the money spent for the treatment drained my savings of a couple of months. Well, it was a year ago. I suffer from dysentery regularly; my doctor advised me to change the water filter and recommended me to buy an RO system. He said there won’t be any more health complaints once I start drinking pure and safe water.

So, now that I have planned to buy an RO system, I am in a dilemma which brand I should go for. My immediate neighbor has a Eureka Forbes RO system installed at his home. My colleagues advised me that I should buy the brand that offers good after sales service. Let me share an experience related to customer care service. I bought a computer…well I won’t mention the brand….and soon after two months there was some problem. I called at the customer care number and though the executive responded promptly yet no one turned up to fix the problem for a week. It was such a hassle! I am going to ask my neighbor about the Eureka Forbes after sales service.

Wednesday, March 10, 2010

People’s opinion on after sales service

After sales service following the purchase of a product is no wonder as important as the initial purchase, especially if it is a product with an automatic mechanism. Most products come with a warranty or guarantee; usually the duration of the warranty ranges from one year from the date of purchase to two to three years depending on the product and the maintenance aspect. The speed of response related to dealing with a question addressing a complaint, and action taken matter a lot when it comes to a company’s reputation in the market. For products like RO system, you will unquestionably require fast service, as you cannot compromise with your health by drinking unsafe water. Punctual response is the essence of Eureka Forbes service; this is validated by the increasing number of customers for the Aquaguard RO. Millions of households across the country and across Asia are installed with this water purifier system.

In the home products sector, it is Eureka Forbes that is riding herd, especially with its range of water purifiers. The Eureka Forbes Aquaguard RO is available through direct sales; you can get the product right at your doorsteps once you place an order at the single number 39883333. Besides, if you can also book your RO system at the company’s corporate site. The Eureka Forbes after sales service is at par with the best in the world. A prompt response is what the company promises once you place a complaint at the aforementioned number.