Monday, March 21, 2011

Eureka Forbes and customer service

Excellent customer service is the cornerstone of any business, more so for a home consumer durable products company. The company that considers the customer the king and dedicates its efforts towards maximizing customer satisfaction by delivering quality in products and services does ride herd in the market. This is the identity of Eureka Forbes. Much has been spoken about Eureka Forbes customer service in many a Eureka Forbes review. Be it water purifiers or vacuum cleaners or security systems or air purification systems, all products dealt by this company epitomize quality at its best not to mention the up-to-the-minute technology and innovative features being incorporated. You will hardly come across any Eureka Forbes review that delves on the negative aspects of any of its products or customer service.

The wise consumer does take into account the effectiveness of the customer service provided besides also the quality factor when buying a product. Of course you cannot do away with breakdowns of a particular product no matter how reputed the manufacturer is. This is the reason why warranty is offered and during the warranty period service is offered for free. When you buy a Eureka Forbes product, you can be well assured of effective customer services as well as quality as evidenced by many a Eureka Forbes review.

There are over 1500 Eureka Forbes customer service centres from where 5000 plus trained technicians operate. Once you place a customer service request, it gets processed within 24 hours.

Survival of the fittest

Stiff competition prevails in every segment in today’s scenario; the home consumer durables product segment is no exception. To grab customers’ attention and to increase the customer base, many a company provides slash prices on their products, provide maximum warranty, promote products via lot of advertisements, and so on. But for Eureka Forbes, it is a different story altogether. The company needs no promotional measure to gain the trust of customers. It has already won the trust of millions of customers from across the country and the count is only increasing by the day. And it is all a result of superlative hi-tech products and excellent service support. Be it Eureka Forbes customer care or Eureka Forbes service or any of its products, you will always stay satisfied. The company always strives to keep its customers happy; they in turn pass the positive feedback about the products they are using to others. This is how the goodwill is spread.

3988 3333 is the Eureka Forbes customer care number accessible round the clock. Right from collecting information, requesting of home demo of the desired product to placing of orders and complaints, you can just dial this number. For requesting Eureka Forbes service request, you may dial the same Eureka Forbes customer care number. There are over 5000 Eureka Forbes service executives, trained to perfection, operating from over 1500 service centres. What the company promises is always kept. No false promises are made nor any scope left for grievance.