Monday, February 28, 2011

IT conveniences for effective customer service

No company dealing in home consumer durable products can run without providing effective customer service. This is facilitated by the utilization of the latest IT conveniences such as telephones, computers, and other technology. Most companies like Eureka Forbes maintain electronic record of all the product details sold including address details of the consumers for providing after sales service. There are dedicated Eureka Forbes customer service executives who cater to the customer service needs of the consumers, right from providing information on products and services to receiving of home demonstration requests, recording of complaints and forwarding the same in-house for processing, and more. 3988 3333 is the Eureka Forbes helpline number accessible 24 X 7. No matter where you are, if you are using this company’s product and if you need customer service support, all you need to do is dial the Eureka Forbes helpline. The customer service executives have maintained a track record of delivering services to the satisfaction of the consumers. This is the reason why Eureka Forbes today is a market leader in the home consumer durable products segment.

Besides dialing the Eureka Forbes helpline number, you may also opt to seek answers to your frequently asked questions at the company’s corporate site. You need not worry about the customer service aspect related to your product; there are over 1500 Eureka Forbes customer service centres from where over 4,500 dedicated trained specialists operate. Your requests and complaints always get processed within 24 hours.

Friday, February 25, 2011

Eureka Forbes rapport in the Indian market

Listening, agreeing, and responding are three terms that best describes today’s customer service. When there are numerous brands in the market for the same product, it is likely for consumers to choose only the best. And the ‘best’ category refers to those companies that have maintained a rapport of offering not only innovative, superlative, and hi-tech products but also excellent customer service. Eureka Forbes reigns supreme in this aspect. Ask users about Eureka Forbes customer service; you will hardly come across negative feedbacks.

Eureka Forbes customer service executives stick to the facts of any problem by listening carefully and responding with an action plan. Whoever dials the Eureka Forbes helpline are always welcomed courteously. Of course, all requests and complaints are processed as per company procedures but this does not mean that the complainant is not addressed to the satisfaction levels. The company leaves no stone unturned to cater to the customers beyond their satisfaction and the service executives never leave any scope for grievance.

Once you dial 3988 3333, the Eureka Forbes helpline number, you can be rest assured that your home demo request or order placement or collecting of information or just placing a complaint will hardly take time. You will get satisfactory response. There are over 1500 Eureka Forbes customer service centres to cater to the complaints of the users. Besides dialing the aforesaid Eureka Forbes helpline, you may send SMS for home demo. It is "AG" or "EC" to 566775.

Eureka Forbes service and helpline number

The company Eureka Forbes was founded with the sole objective of facilitating healthier living for people at large. Staying true to its objectives, it has introduced a series of home consumer durable products ranging from water purifiers, vacuum cleaners to air purification systems including security systems. Today, Eureka Forbes is a super-brand in its segment; the team is committed to catering to the consumers beyond their satisfaction levels. You can get products right at your doorsteps. And you need not worry about after sales service aspect; there are 1500 Eureka Forbes service centres across the country. Around 4500 trained Eureka Forbes service executives are always on their toes to attend to the consumers’ after sales service requests and complaints. Just dialing 3988 3333 is enough; it is the single number Eureka Forbes helpline accessible round the clock. If you want to request for a home demo of a particular product, you need not dial the Eureka Forbes helpline; just send SMS "AG" or "EC" to 566775.

Running a helpline number for the sake of it is not enough. Top priority should be given to the selection of courteous and trained staff. No call should be left unattended and every call should be responded with politeness. These are the lineaments that distinguish Eureka Forbes from other players. You will always be responded to your satisfaction every time you dial the Eureka Forbes helpline number. You will know the difference if you use Eureka Forbes products.