Monday, February 28, 2011

IT conveniences for effective customer service

No company dealing in home consumer durable products can run without providing effective customer service. This is facilitated by the utilization of the latest IT conveniences such as telephones, computers, and other technology. Most companies like Eureka Forbes maintain electronic record of all the product details sold including address details of the consumers for providing after sales service. There are dedicated Eureka Forbes customer service executives who cater to the customer service needs of the consumers, right from providing information on products and services to receiving of home demonstration requests, recording of complaints and forwarding the same in-house for processing, and more. 3988 3333 is the Eureka Forbes helpline number accessible 24 X 7. No matter where you are, if you are using this company’s product and if you need customer service support, all you need to do is dial the Eureka Forbes helpline. The customer service executives have maintained a track record of delivering services to the satisfaction of the consumers. This is the reason why Eureka Forbes today is a market leader in the home consumer durable products segment.

Besides dialing the Eureka Forbes helpline number, you may also opt to seek answers to your frequently asked questions at the company’s corporate site. You need not worry about the customer service aspect related to your product; there are over 1500 Eureka Forbes customer service centres from where over 4,500 dedicated trained specialists operate. Your requests and complaints always get processed within 24 hours.

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