Eureka Forbes And Its Customer Service

How do you define good customer care? It is all about satisfying the customers, retaining them, and maintaining a long term relationship. It is about making them happy every time they happen to get in touch with the company executives in terms of solving inquiries, placing orders, placing complaints or requesting for after sales service support. This is what Eureka Forbes customer care is all about. No wonder millions of users that the company has pass positive feedback about products and service support to others, thus generating goodwill and increasing the consumer count significantly.

Eurekaforbes cares for the consumer, making its products available via direct sales and at retail outlets under different brands. When we speak about direct sales, i.e. availability of products at the consumers’ doorsteps, Eureka Forbes has a robust sales force of 8000 executives who operate across 550 towns and cities in India. When it comes to availability in retail outlets, Eurekaforbes has a channel encompassing over 15,000 dealers across 1800 plus cities and towns in the country. For providing prompt service support, this company has 1100 service centers attended by 5800 plus trained technicians. 3988 3333 is the EurekaForbes customer care number accessible round the clock.

The Eureka Forbes Ltd. Impression

It is not only with products that consumer durable companies garner trust and build sustaining statures for themselves in the market. Service support and caring for the customer at every step also holds equal importance. Eureka Forbes Ltd. is a company trusted by over 40 million consumers for its products encompassing water purifiers, vacuum cleaners, air purifiers, security systems, fire extinguishers, and solar lamps and the count of users is only increasing at a fast pace by the day. No wonder Eureka Forbes in India is a household name! This company has a wide market reach. It has a direct sales force of 8000 professionals operating in 550 towns/cities across the country.

When it comes to consumer channel, Eureka Forbes in India has over 15,000 dealers across 1800+ cities and towns. And when it comes to service support, 5800 plus trained technicians visit 25,000 kitchens daily! It has 1100 service centers across the country with 80 percent of the consumers having a centre within a 5 km radius. For delivering better service, this company has customer response centers in every city including Bangalore. Eureka Forbes in Bangalore has a vast pool of consumers; hence, you will come across 13 customer response centers here.

Water Filter Service Support From Eureka Forbes in India

Are you using a water filter from Eureka Forbes in India? Regular maintenance support for your appliance is a must. There are few technicalities associated with your appliance which can be fixed only by the company’s authorized technician. Sign up for service support at the ‘Service Request’ link at Eureka Forbes.com, the Eureka Forbes India corporate site. You will have to fill the form with details like category, product, name, address, etc. at the related page. By signing up and submitting the form, you readily agree to being contacted through phone, email, sms or personal visit by the company’s trained technician.

You can alternatively always reach customer care executives for placing service requests related to your Eureka Forbes water filter. All you need to do is dial the company’s customer care number. It is 3988 3333, accessible round the clock.

When do you generally require service support? It is not only when a problem show up that you should avail service. There are other factors that you should consider as well. For example, if the life of the filters is over or if they get clogged or damaged before their expiry, you should request for support. It is drinking pure water that matters.