How do you define good
customer care? It is all about satisfying the customers, retaining them, and maintaining
a long term relationship. It is about making them happy every time they happen
to get in touch with the company executives in terms of solving inquiries,
placing orders, placing complaints or requesting for after sales service
support. This is what Eureka Forbes customer care is all about. No wonder
millions of users that the company has pass positive feedback about products
and service support to others, thus generating goodwill and increasing the
consumer count significantly.
Eurekaforbes cares for the
consumer, making its products available via direct sales and at retail outlets
under different brands. When we speak about direct sales, i.e. availability of
products at the consumers’ doorsteps, Eureka Forbes has a robust sales force of
8000 executives who operate across 550 towns and cities in India. When it
comes to availability in retail outlets, Eurekaforbes has a channel
encompassing over 15,000 dealers across 1800 plus cities and towns in the
country. For providing prompt service support, this company has 1100 service centers attended by 5800 plus trained technicians. 3988 3333 is the EurekaForbes customer care number accessible round the clock.
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