Monday, March 21, 2011

Eureka Forbes and customer service

Excellent customer service is the cornerstone of any business, more so for a home consumer durable products company. The company that considers the customer the king and dedicates its efforts towards maximizing customer satisfaction by delivering quality in products and services does ride herd in the market. This is the identity of Eureka Forbes. Much has been spoken about Eureka Forbes customer service in many a Eureka Forbes review. Be it water purifiers or vacuum cleaners or security systems or air purification systems, all products dealt by this company epitomize quality at its best not to mention the up-to-the-minute technology and innovative features being incorporated. You will hardly come across any Eureka Forbes review that delves on the negative aspects of any of its products or customer service.

The wise consumer does take into account the effectiveness of the customer service provided besides also the quality factor when buying a product. Of course you cannot do away with breakdowns of a particular product no matter how reputed the manufacturer is. This is the reason why warranty is offered and during the warranty period service is offered for free. When you buy a Eureka Forbes product, you can be well assured of effective customer services as well as quality as evidenced by many a Eureka Forbes review.

There are over 1500 Eureka Forbes customer service centres from where 5000 plus trained technicians operate. Once you place a customer service request, it gets processed within 24 hours.

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