Friday, May 18, 2012

Exceptional consumer responsiveness


Exceptional responsiveness – this is what Eureka Forbes in India is recognized for. The company believes in maintaining enduring relationships with its consumers. The relationship doesn’t end with just selling of the products; it is in fact the beginning. To ensure that the products function well, the company provides maintenance and service support whenever the consumers need it. 3988 3333 is the Eureka Forbes customer care number accessible round the clock. In case any anomaly is detected in the product or if maintenance is required for its smooth functioning, all that the consumer needs to do is dial the Eureka Forbes customer care number. Prompt response is assured.

Eureka Forbes in India has over 1800 service centres. The count is increasing by the year. Over 5800 trained technicians are on their toes to cater to the consumers. They fix problems of the products at the consumers’ home on time. At least 25,000 kitchen visits for servicing of water purifiers are made by the customer care executives daily. Eureka Forbes in India provides a service centre within a 5 km radius of its products for 80 percent of its consumers. The objective behind this is providing timely support when the consumer needs it.

No comments:

Post a Comment