Monday, July 23, 2012

Responding to service support


What is given prime consideration by many a buyer when buying a consumer durable appliance such as water purifier or vacuum cleaner is the after sales service aspect. All appliances, no matter which brands they represent, show up some technical problem some time or the other. It can be during or beyond their warranty period. And it is the manufacturer that provides maintenance and service support. But not every company keeps its promise of providing prompt and efficient after sales service support. One company that has always kept its promise in this aspect is Eureka Forbes. Eureka Forbes customer care executives are coordinating, cooperative, polite and are always ready to attend to the customers’ requests. The company runs a helpline number that is accessible round the clock. Come a problem of your appliance; all you need to do is dial this Eureka Forbes customer care number. It is 3988 3333.

Eureka Forbes also runs a dedicated page for online service support at its corporate site www.eurekaforbes.com. It is a five step process. If you are satisfied with the response and services offered at the first step itself, you need not proceed with the second step. Customer feedback can also be posted at www.eurekaforbes.com.

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